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Winning property owners

More flats on your books: every owner valued and followed up.

BAI collects valuation requests from your website and the chat into one funnel, and the receptionist estimates the flat's value from comparable properties. Every owner has their record and nobody is left without a follow-up.

  • Managing my customers and suppliers

    In your customer database (the CRM), every customer and every supplier has a single record with their whole history.

  • Getting customers to come back and managing the relationship with them

    Every customer receives your invitation to come back on time, with the link to book or order again.

  • Following up every customer without losing opportunities

    Every quote moves through the stages of its sale, with its next call and its owner.

  • Managing customers and maintenance reminders without losing any

    Every customer receives the reminder of their service check when it's due, with the link to ask for the visit.

What you get with owner acquisition

  • More flats on your books, without losing any owner along the way.

  • Every valuation, with data from similar flats.

  • Your owner leads, separate from your sales and your lettings.

Problems solved by owner acquisition

Winning homes and owners who want to sell or let

Before

A neighbourhood agency. An owner asks through the website for their flat to be valued; the request gets lost among calls and another agency wins the instruction.

After

The request goes by itself into the owner-acquisition funnel, marked as an owner, and nobody forgets it.

How it removes it
  1. Anyone who asks for a valuation on your website or by chat goes by themselves into your owner-acquisition funnel.

  2. You follow each lead through its stages, from the first call to the signed instruction.

No owner who asks for a valuation goes without a call.

Valuing a property well to convince the owner

Before

The agent gives a price by eye at the first visit. The owner hesitates, and another agency shows them a valuation with data from similar flats.

After

The agent arrives with a valuation made from comparable properties in the area.

How it removes it
  1. The receptionist estimates the flat's value from comparable properties.

  2. The valuation stays on the owner's record, ready for the visit.

You arrive at the visit with data, not a price by eye.

Owners' bank details are lying around in a shared folder

Before

An agency with six agents keeps its owners' bank and tax details in a shared folder that everyone can open.

After

Each owner has their record, with those details encrypted and linked to their flats.

How it removes it
  1. The owner's tax and bank details are saved encrypted on their record.

  2. They're deleted by themselves if nobody touches the record for 180 days.

Your owners' details, protected and in their place.

My team sells, lets and wins owners, and it's all mixed together

Before

In an agency, sales, lettings and owner leads are all on the same list. Nobody knows which owner is waiting to sign the instruction.

After

Each thing goes in its own funnel, sales, lettings and owner leads, with its stages.

How it removes it
  1. You have a sales funnel, a lettings funnel and an owner-leads funnel, each with its stages.

  2. Each agent sees their own and you see how each one is going.

Sales, lettings and owner leads, each in its place.

How owner acquisition works, step by step

  1. Your website and the chat collect the valuation requests, and each one goes into your owner-acquisition funnel.

  2. The receptionist estimates the flat's value from comparable properties.

  3. You follow each lead through its stages, up to the signed instruction.

  4. Each owner has their record, linked to each of their flats.

  5. Their tax and bank details are encrypted and deleted by themselves after 180 days with no changes.

  6. You know who has the keys to each flat and where they are.

What you need to get started with owner acquisition

  • Your valuation form on your website, or creating one.

  • The stages of your owner acquisition, up to the instruction.

  • Your owners and their flats, if you already have them on another list.

Your website and your visibility

With Professional website, your website carries the valuation form that brings in owners. With Search engine ranking, you're found by anyone searching for how much their flat is worth in your area.

Frequently asked questions about owner acquisition

Who sees the owner's bank details?

Only you or an administrator of your business. They're encrypted, appear on no listing and are deleted by themselves if nobody touches the record for 180 days.

Does the valuation replace an official valuation?

No. It's an estimate from comparable properties to prepare the visit; the official valuation is done by a surveyor.

Other solutions that work with owner acquisition

Ask for a demo with your own case

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