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Your Google Business Profile

More reviews, all of them answered, and your Google Business Profile up to date.

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BAI compares your Google Business Profile with the ones in your area, proposes categories, description and photos and completes it once you approve. Every customer gets the same request for a review, and the replies are ready for you to approve.

  • Having a website for my business

    Your website shows your services, your opening hours and a button to book or write to you, with your details up to date.

  • Showing up higher on the internet and getting found

    Every service has its own page, built around what your area searches for, and each month you see how many people find you.

  • Knowing what my customers think and replying to reviews

    Every review gets its reply in your tone, and the complaint reaches you as a draft for you to check.

  • Being on social media and running ads that bring in customers

    Every post carries its link to book or write to you, and at the end of the month you see which ones brought customers.

What you get with your Google Business Profile

  • All your reviews answered without opening Google.

  • Your happy customers, on Google too.

  • Your profile always up to date, without you having to remember.

Problems solved by your Google Business Profile

Knowing what my customers think and replying to reviews

Before

You have lots of reviews. You answer a few on Sundays, and a complaint has gone a month with no reply for everyone to see.

After

Every review gets its reply in your tone, and the complaint reaches you as a draft for you to check.

How it removes it

  1. The reviews on your profile reach BAI, and artificial intelligence drafts each reply in your tone.

  2. The good ones are published by themselves if you allow it; the criticisms wait for you as a draft.

No review without a reply, and you decide on the criticisms.

Getting Google reviews and replying to them

Before

You have loyal customers and few reviews. You feel awkward asking for them in person, and by message you forget.

After

After each appointment or sale, every customer receives the link to leave their opinion, with no script and nothing in return.

How it removes it

  1. You receive the link and the QR code of your profile for your counter or your premises.

  2. After each appointment or sale the request goes out by itself, to all your customers equally.

Your happy customers, at last on Google.

I don't know what my competition is doing or what my customers think

Before

You open in a neighbourhood with four businesses like yours. You don't know why they show up on the Google map and you don't.

After

You see which categories, photos and reviews the first ones have, and your profile is completed with what it lacks.

How it removes it

  1. BAI compares your profile with those of the competitors who come first in your area.

  2. It proposes categories, description, services and photos, and applies them when you give the go-ahead.

You know why they come first and what you're missing.

How your Google Business Profile works, step by step

  1. You give BAI manager access to your profile, without sharing your Google password.

  2. BAI compares your profile with those in your area and proposes categories, description and photos.

  3. Once you approve it, it leaves your profile complete: opening hours, services, attributes, photos and booking link.

  4. Your products go out as posts on your profile with one click, from your catalogue.

  5. Your customers receive the review request after their visit, all equally and with nothing in return.

  6. Every new review gets its reply: the good ones by themselves if you allow it; the criticisms, checked by you.

  7. Every week it uploads photos and a new post, and every month the opening hours and access are checked.

  8. Every month you receive a report: how many people see you, call you and ask for directions.

What you need to get started with your Google Business Profile

  • Your Google Business Profile verified, or creating and verifying it if you don't have one.

  • Adding BAI as a manager of your profile.

  • Choosing the tone of the replies and from what rating they're published by themselves.

  • Your express permission for replies to be published by themselves.

  • Photos of your premises, your team and your work.

Tools it includes

  • Review management
  • Posts on your profile
  • Competitor comparison

Your website and your visibility

The profile and the website reinforce each other. With Professional website, your profile links to the page of each service; with Search engine ranking, your website confirms to Google the same details as your profile.

What it looks like in your business

Hospitality

Knowing what my customers think and replying to reviews

Before

A restaurant with lots of reviews. The owner answers a few on Sundays, and a complaint about the wait has gone a month with no reply.

After

Every five-star review gets its thank-you the same day, and the complaint reaches them as a draft for them to check.

How it removes it

  1. The reviews on your profile reach BAI, and artificial intelligence drafts each reply in your tone.

  2. The good ones are published by themselves if you allow it; the criticisms wait for you as a draft.

No review without a reply, and you decide on the criticisms.

Getting Google reviews and replying to them

Before

A bar with regular customers has twelve reviews, and the one opposite has four hundred.

After

The QR of its profile is on every table, and after each booking the request for an opinion goes out by itself.

How it removes it

  1. You receive the link and the QR code of your profile for your counter or your premises.

  2. After each appointment or sale the request goes out by itself, to all your customers equally.

Your happy customers, at last on Google.

I don't know what my competition is doing or what my customers think

Before

A new terrace doesn't show up on the map when someone searches for somewhere to have a drink nearby; the ones around it do.

After

Its profile adds the menu, the summer opening hours and the terrace photos, like the ones that come first.

How it removes it

  1. BAI compares your profile with those of the competitors who come first in your area.

  2. It proposes categories, description, services and photos, and applies them when you give the go-ahead.

You know why they come first and what you're missing.

Frequently asked questions about your Google Business Profile

Can I ask only happy customers for reviews, or give something in return?

No. Google forbids choosing who to ask and offering something in return. The request goes to everyone equally and without a script.

What if the artificial intelligence answers a criticism badly?

Criticisms and negative-sounding reviews reach you as a draft, and you decide. No reply carries offers, links or personal data.

Do I have to give my Google password?

No. You add BAI as a manager from your profile, and remove its access whenever you like.

What if I get a fake review?

If it's from someone with a conflict of interest, such as a former partner or a competitor, it's reported to Google and answered calmly.

Other solutions that work with your Google Business Profile

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